Jérôme Maes

**Name of the Vulnerable Software and Affected Versions** Odoo Enterprise versions 10.0 through 12.0 **Description** The issue is related to improper access control in the Helpdesk App, allowing remote authenticated attackers to gain elevated privileges by sending a crafted request. **Recommendations** For Odoo Enterprise versions 10.0 through 12.0, update to a version that includes a fix for this issue to prevent exploitation.