PT-2010-4845 · Otrs · Otrs
Publicado
2010-09-20
·
Atualizado
2017-08-17
·
CVE-2010-3476
CVSS v2.0
5.0
Média
| Vetor | AV:N/AC:L/Au:N/C:N/I:N/A:P |
Name of the Vulnerable Software and Affected Versions
Open Ticket Request System (OTRS) versions 2.3.x through 2.3.5
Open Ticket Request System (OTRS) versions 2.4.x through 2.4.7
Description
The issue is related to the improper handling of Perl regular expressions against HTML e-mail messages. This can be exploited by remote attackers to cause a denial of service through CPU consumption by sending a large message.
Recommendations
For OTRS versions 2.3.x through 2.3.5, update to version 2.3.6 or later.
For OTRS versions 2.4.x through 2.4.7, update to version 2.4.8 or later.
Correção
DoS
RCE
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