PT-2011-1275 · Otrs · Open Ticket Request System

Publicado 2011-03-18 · Atualizado 2011-03-22 · CVE-2008-7282

Positive Technologies (AI Summary)

CVSS v2.0

4.6

Média

Vetor base

AV:N/AC:H/Au:S/C:P/I:P/A:P

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions prior to 2.2.6

Description The issue allows remote authenticated users to bypass intended access restrictions and perform certain list and write operations on queues. This occurs when the CustomerPanelOwnSelection and CustomerGroupSupport options are enabled.

Recommendations For versions prior to 2.2.6, update to version 2.2.6 or later to resolve the issue. As a temporary workaround, consider disabling the CustomerPanelOwnSelection and CustomerGroupSupport options until a patch is available. Restrict access to sensitive queues to minimize the risk of exploitation.

Correção

Enumeração de Fraquezas

CWE-264

Identificadores relacionados

CVE-2008-7282

Produtos afetados

Open Ticket Request System

Referências · 7

• https://osv.dev/vulnerability/CVE-2008-7282 · Aviso do Fabricante
• https://security-tracker.debian.org/tracker/CVE-2008-7282 · Aviso do Fabricante
• https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2008-7282 · Nota
• http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 · Nota
• https://osv.dev/vulnerability/DEBIAN-CVE-2008-7282 · Aviso do Fabricante
• https://nvd.nist.gov/vuln/detail/CVE-2008-7282 · Nota de Segurança
• http://bugs.otrs.org/show_bug.cgi?id=2696 · Correção