PT-2011-1712 · Otrs · Open Ticket Request System
Publicado
2011-03-18
·
Atualizado
2011-03-22
·
CVE-2010-4763
CVSS v2.0
6.5
Média
| Vetor | AV:N/AC:L/Au:S/C:P/I:P/A:P |
Name of the Vulnerable Software and Affected Versions
Open Ticket Request System (OTRS) versions prior to 3.0.0-beta1
Description
The issue concerns the ACL-customer-status Ticket Type setting, which fails to restrict ticket options after an AJAX reload. This allows remote authenticated users to bypass intended restrictions on Status, Service, and Queue selections.
Recommendations
For versions prior to 3.0.0-beta1, update to version 3.0.0-beta1 or later to resolve the issue.
Exploit
Correção
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Enumeração de Fraquezas
Identificadores relacionados
Produtos afetados
Open Ticket Request System