PT-2014-4297 · Otrs Ag+1 · Otrs+1
Salvatore Bonaccorso
·
Publicado
2014-02-04
·
Atualizado
2014-03-12
·
CVE-2014-1694
CVSS v2.0
6.8
Média
| Vetor | AV:N/AC:M/Au:N/C:P/I:P/A:P |
Name of the Vulnerable Software and Affected Versions
Open Ticket Request System (OTRS) versions 3.1.x through 3.1.18
Open Ticket Request System (OTRS) versions 3.2.x through 3.2.13
Open Ticket Request System (OTRS) versions 3.3.x through 3.3.3
Description
The issue allows remote attackers to hijack the authentication of arbitrary users for requests that create tickets or send follow-ups to existing tickets, due to multiple cross-site request forgery (CSRF) vulnerabilities in various modules, including CustomerPreferences.pm, CustomerTicketMessage.pm, CustomerTicketProcess.pm, and CustomerTicketZoom.pm in Kernel/Modules.
Recommendations
For OTRS versions 3.1.x through 3.1.18, update to version 3.1.19 or later.
For OTRS versions 3.2.x through 3.2.13, update to version 3.2.14 or later.
For OTRS versions 3.3.x through 3.3.3, update to version 3.3.4 or later.
Exploit
Correção
CSRF
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