PT-2023-32093 · Otrs+2 · Otrs+2

Tim Püttmanns · Publicado 2023-10-16 · Atualizado 2024-08-06 · CVE-2023-5421

Positive Technologies (AI Summary)

CVSS v3.1

5.5

Média

Vetor base

AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions OTRS versions 7.0.X through 7.0.46 OTRS versions 8.0.X through 8.0.36 OTRS Community Edition versions 6.0.X through 6.0.34

Description An attacker who is logged into OTRS as a user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediately after the data is saved. The issue only occurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.

Recommendations For OTRS versions 7.0.X through 7.0.46, update to version 7.0.47 or later. For OTRS versions 8.0.X through 8.0.36, update to version 8.0.37 or later. For OTRS Community Edition versions 6.0.X through 6.0.34, update to version 6.0.35 or later. As a temporary workaround, consider restricting access to the CustomerID field until a patch is available. Restrict the use of the AdminCustomerUser::UseAutoComplete configuration to minimize the risk of exploitation.

Correção

RCE

XSS

Enumeração de Fraquezas

CWE-20

CWE-79

Identificadores relacionados

ALT-PU-2024-10583

CVE-2023-5421

Produtos afetados

Alt Linux

Otrs

Otrs Community Edition

Referências · 7

• https://osv.dev/vulnerability/CVE-2023-5421 · Aviso do Fabricante
• https://ubuntu.com/security/CVE-2023-5421 · Aviso do Fabricante
• https://otrs.com/release-notes/otrs-security-advisory-2023-09 · Aviso do Fabricante
• https://t.me/cvenotify/59512 · Publicação no Telegram
• https://osv.dev/vulnerability/UBUNTU-CVE-2023-5421 · Aviso do Fabricante
• https://cve.org/CVERecord?id=CVE-2023-5421 · Nota de Segurança
• https://nvd.nist.gov/vuln/detail/CVE-2023-5421 · Nota de Segurança