Alberto Molina

Name of the Vulnerable Software and Affected Versions: OTRS AG (OTRS) Community Edition versions 6.0.1 and later OTRS AG OTRS versions 7.0.28 and prior OTRS AG OTRS versions 8.0.15 and prior Description: It's possible to create an email which can be stuck while being processed by PostMaster filters, causing a denial of service (DoS). Recommendations: For OTRS AG (OTRS) Community Edition versions 6.0.1 and later, consider updating to a version that is not affected by this issue. For OTRS AG OTRS versions 7.0.28 and prior, consider updating to a version that is not affected by this issue. For OTRS AG OTRS versions 8.0.15 and prior, consider updating to a version that is not affected by this issue. As a temporary workaround, consider restricting the PostMaster filters to minimize the risk of exploitation.