Otrs · Otrs · CVE-2020-1769
**Name of the Vulnerable Software and Affected Versions**
OTRS Community Edition versions 5.0.41 and prior
OTRS Community Edition versions 6.0.26 and prior
OTRS versions 7.0.15 and prior
**Description**
The issue is related to the use of autocomplete in the Username and Password fields on the login screens of both the agent and customer interfaces, which could be considered a security issue.
**Recommendations**
For OTRS Community Edition versions 5.0.41 and prior, consider disabling the autocomplete feature for the Username and Password fields as a temporary workaround.
For OTRS Community Edition versions 6.0.26 and prior, consider disabling the autocomplete feature for the Username and Password fields as a temporary workaround.
For OTRS versions 7.0.15 and prior, consider disabling the autocomplete feature for the Username and Password fields as a temporary workaround.