Glpi · Glpi · CVE-2023-42461
**Name of the Vulnerable Software and Affected Versions**
GLPI versions prior to 10.0.10
**Description**
The issue is related to the use of the ITIL actors input field from the ticket form, which can be exploited to perform a SQL injection. This allows a remote attacker to potentially capture an administrator account by sending a specially crafted SQL query. GLPI is a free asset and IT management software package that provides ITIL service desk features, licenses tracking, and software auditing.
**Recommendations**
For versions prior to 10.0.10, upgrade to version 10.0.10 to resolve the issue. As a temporary workaround, consider restricting access to the ITIL actors input field from the ticket form to minimize the risk of exploitation. Avoid using the `ITIL actors input field` in the affected ticket form until the issue is resolved.