Palo Alto Networks · Cortex Xdr Agent · CVE-2020-2020
**Name of the Vulnerable Software and Affected Versions**
Cortex XDR Agent versions prior to 5.0.10
Cortex XDR Agent versions prior to 6.1.7
Cortex XDR Agent versions prior to 7.0.3
Cortex XDR Agent versions prior to 7.1.2
**Description**
An improper handling of exceptional conditions issue allows a local authenticated Windows user to create files in the software's internal program directory, preventing the Cortex XDR Agent from starting. The condition is persistent and prevents the agent from starting when the software or machine is restarted.
**Recommendations**
For versions prior to 5.0.10, update to version 5.0.10 or later.
For versions prior to 6.1.7, update to version 6.1.7 or later.
For versions prior to 7.0.3, update to version 7.0.3 or later.
For versions prior to 7.1.2, update to version 7.1.2 or later.