Kayako · Kayako Esupport · CVE-2010-2912
**Name of the Vulnerable Software and Affected Versions**
Kayako eSupport version 3.70.02
**Description**
The issue allows remote attackers to execute arbitrary SQL commands. This is achieved by exploiting the ` a` parameter in a `downloads` action within the `index.php` file.
**Recommendations**
For Kayako eSupport version 3.70.02, consider restricting access to the `index.php` file until a patch is available, and avoid using the ` a` parameter in the `downloads` action to minimize the risk of exploitation.