Tyler Wright

**Name of the Vulnerable Software and Affected Versions** Zammad versions prior to 6.3.0 **Description** An issue allows users with customer access to a ticket to access time accounting details of the ticket via the API, which should be available only to agents. **Recommendations** For versions prior to 6.3.0, update to version 6.3.0 or later to resolve the issue. As a temporary workaround, consider restricting access to the API for users with customer access to minimize the risk of exploitation.