PT-2026-5071 · Solarwinds · Solarwinds Web Help Desk
Published
2026-01-28
·
Updated
2026-02-23
·
CVE-2025-40536
CVSS v3.1
9.8
Critical
| AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
Name of the Vulnerable Software and Affected Versions
SolarWinds Web Help Desk versions prior to 12.8.8 Hotfix 1 (HF1)
Description
SolarWinds Web Help Desk is susceptible to a security control bypass. Successful exploitation could allow an unauthenticated attacker to gain access to restricted functionality. This issue is actively being exploited and has been added to the CISA Known Exploited Vulnerabilities (KEV) catalog. Reports indicate potential Remote Code Execution (RCE) exploits, identified as Trojan:Win32/HijackWebHelpDesk.A. The vulnerability involves a bypass of data protection mechanisms, potentially allowing an attacker to elevate privileges.
Recommendations
Versions prior to 12.8.8 Hotfix 1 (HF1) should be updated to 12.8.8 Hotfix 1 (HF1) or a later version.
Fix
RCE
Protection Mechanism Failure
Found an issue in the description? Have something to add? Feel free to write us 👾
Weakness Enumeration
Related Identifiers
Affected Products
Solarwinds Web Help Desk