PT-2002-1940 · Myhelpdesk · Myhelpdesk

Published 2002-08-31 · Updated 2008-09-05 · CVE-2002-0931

Positive Technologies (AI Summary)

CVSS v2.0

7.5

High

Base vector

AV:N/AC:L/Au:N/C:P/I:P/A:P

Name of the Vulnerable Software and Affected Versions: MyHelpDesk version 20020509

Description: The issue allows remote attackers to execute script as other users. This can be achieved via a Title or Description when a new ticket is created by a support assistant. The "id" parameter to the index.php script is also vulnerable, specifically with the tickettime, ticketfiles, or updateticketlog operations. Additionally, the update section when a ticket is edited is affected.

Recommendations: For MyHelpDesk version 20020509, consider disabling the ability to create new tickets or edit existing ones until a fix is available. Restrict access to the index.php script to minimize the risk of exploitation. Avoid using the id parameter in the index.php script until the issue is resolved. As a temporary workaround, limit the functionality of the update section when a ticket is edited.

Exploit

Fix

Related Identifiers

CVE-2002-0931

Affected Products

Myhelpdesk

References · 8

• 🔥 http://securityfocus.com/bid/4967 · Exploit
• 🔥 https://exploit-db.com/exploits/21526 · Exploit
• 🔥 http://securityfocus.com/bid/4970 · Exploit
• 🔥 https://exploit-db.com/exploits/21519 · Exploit
• http://iss.net/security_center/static/9320.php · Vendor Advisory
• http://iss.net/security_center/static/9319.php · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2002-0931 · Security Note
• http://archives.neohapsis.com/archives/bugtraq/2002-06/0057.html · Note