PT-2007-4429 · Zen · Zen Help Desk

Published 2007-06-11 · Updated 2018-10-16 · CVE-2007-3146

Positive Technologies (AI Summary)

CVSS v2.0

5.0

Medium

Base vector

AV:N/AC:L/Au:N/C:P/I:N/A:N

Name of the Vulnerable Software and Affected Versions: Zen Help Desk version 2.1

Description: The issue allows remote attackers to download a database containing a password via a direct request for ZenHelpDesk.mdb due to insufficient access control. This is because sensitive information is stored under the web root.

Recommendations: For Zen Help Desk version 2.1, consider restricting access to the ZenHelpDesk.mdb file to minimize the risk of exploitation. As a temporary workaround, limit direct requests to this file until a more permanent solution is available. At the moment, there is no information about a newer version that contains a fix for this vulnerability.

Related Identifiers

CVE-2007-3146

Affected Products

Zen Help Desk

References · 5

• https://nvd.nist.gov/vuln/detail/CVE-2007-3146 · Security Note
• http://securityfocus.com/archive/1/470803/100/0/threaded · Note
• http://osvdb.org/39231 · Note
• https://exchange.xforce.ibmcloud.com/vulnerabilities/34770 · Note
• http://securityreason.com/securityalert/2788 · Note