PT-2010-4399 · Kayako · Kayako Esupport
Sid3^Effects
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Published
2010-07-28
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Updated
2017-08-17
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CVE-2010-2911
CVSS v2.0
7.5
High
| Vector | AV:N/AC:L/Au:N/C:P/I:P/A:P |
Name of the Vulnerable Software and Affected Versions
Kayako eSupport version 3.70.02
Description
The issue allows remote attackers to execute arbitrary SQL commands. This is achieved by exploiting the
newsid parameter in a "viewnews" action within the index.php file.Recommendations
For Kayako eSupport version 3.70.02, avoid using the
newsid parameter in the "viewnews" action until the issue is resolved. As a temporary workaround, consider restricting access to the index.php file to minimize the risk of exploitation.Exploit
Fix
RCE
SQL injection
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Weakness Enumeration
Related Identifiers
Affected Products
Kayako Esupport