PT-2010-4399 · Kayako · Kayako Esupport

Sid3^Effects

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Published

2010-07-28

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Updated

2017-08-17

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CVE-2010-2911

CVSS v2.0

7.5

High

VectorAV:N/AC:L/Au:N/C:P/I:P/A:P
Name of the Vulnerable Software and Affected Versions Kayako eSupport version 3.70.02
Description The issue allows remote attackers to execute arbitrary SQL commands. This is achieved by exploiting the newsid parameter in a "viewnews" action within the index.php file.
Recommendations For Kayako eSupport version 3.70.02, avoid using the newsid parameter in the "viewnews" action until the issue is resolved. As a temporary workaround, consider restricting access to the index.php file to minimize the risk of exploitation.

Exploit

Fix

RCE

SQL injection

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Weakness Enumeration

Related Identifiers

CVE-2010-2911

Affected Products

Kayako Esupport