PT-2011-1276 · Otrs · Open Ticket Request System

Published 2011-03-18 · Updated 2011-03-22 · CVE-2008-7283

Positive Technologies (AI Summary)

CVSS v2.0

6.0

Medium

Base vector

AV:N/AC:M/Au:S/C:P/I:P/A:P

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions prior to 2.2.6

Description The issue allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions when customer group support is enabled.

Recommendations For versions prior to 2.2.6, update to version 2.2.6 or later to resolve the issue.

Fix

Weakness Enumeration

CWE-264

Related Identifiers

CVE-2008-7283

Affected Products

Open Ticket Request System

References · 7

• https://security-tracker.debian.org/tracker/CVE-2008-7283 · Vendor Advisory
• https://osv.dev/vulnerability/DEBIAN-CVE-2008-7283 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2008-7283 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2008-7283 · Security Note
• https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2008-7283 · Note
• http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 · Note
• http://bugs.otrs.org/show_bug.cgi?id=2544 · Note