PT-2011-1708 · Otrs · Open Ticket Request System

Published 2011-03-18 · Updated 2011-03-22 · CVE-2010-4759

Positive Technologies (AI Summary)

CVSS v2.0

4.0

Medium

Base vector

AV:N/AC:L/Au:S/C:N/I:N/A:P

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions prior to 3.0.0-beta7

Description The issue allows remote authenticated users to cause a denial of service, resulting in a daemon hang, by performing a fulltext search. This is due to the improper restriction of ticket ages within the scope of a search.

Recommendations For versions prior to 3.0.0-beta7, update to version 3.0.0-beta7 or later to resolve the issue.

Fix

DoS

RCE

Weakness Enumeration

CWE-20

Related Identifiers

CVE-2010-4759

Affected Products

Open Ticket Request System

References · 7

• https://osv.dev/vulnerability/DEBIAN-CVE-2010-4759 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2010-4759 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2010-4759 · Security Note
• http://bugs.otrs.org/show_bug.cgi?id=1639 · Patch
• https://security-tracker.debian.org/tracker/CVE-2010-4759 · Vendor Advisory
• https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-4759 · Note
• http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 · Note