PT-2011-1711 · Otrs · Open Ticket Request System

Published 2011-03-18 · Updated 2011-03-22 · CVE-2010-4762

Positive Technologies (AI Summary)

CVSS v2.0

3.5

Low

Base vector

AV:N/AC:M/Au:S/C:N/I:P/A:N

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions prior to 3.0.0-beta2

Description A cross-site scripting (XSS) issue exists in the rich-text-editor component, allowing remote authenticated users to inject arbitrary web script or HTML by utilizing the "source code" feature in the customer interface.

Recommendations For versions prior to 3.0.0-beta2, update to version 3.0.0-beta2 or later to resolve the issue.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2010-4762

Affected Products

Open Ticket Request System

References · 7

• https://security-tracker.debian.org/tracker/CVE-2010-4762 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2010-4762 · Security Note
• https://osv.dev/vulnerability/CVE-2010-4762 · Vendor Advisory
• https://osv.dev/vulnerability/DEBIAN-CVE-2010-4762 · Vendor Advisory
• https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-4762 · Note
• http://bugs.otrs.org/show_bug.cgi?id=5724 · Note
• http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 · Note