PT-2011-1717 · Otrs · Open Ticket Request System

Published 2011-03-18 · Updated 2011-03-22 · CVE-2010-4768

Positive Technologies (AI Summary)

CVSS v2.0

6.0

Medium

Base vector

AV:N/AC:M/Au:S/C:P/I:P/A:P

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions prior to 2.3.5

Description The issue allows remote authenticated users to bypass intended queue access restrictions by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.

Recommendations For versions prior to 2.3.5, update to version 2.3.5 or later to resolve the issue.

Exploit

Fix

Weakness Enumeration

CWE-264

Related Identifiers

CVE-2010-4768

Affected Products

Open Ticket Request System

References · 7

• 🔥 http://bugs.otrs.org/show_bug.cgi?id=3499 · Exploit
• https://security-tracker.debian.org/tracker/CVE-2010-4768 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2010-4768 · Security Note
• https://osv.dev/vulnerability/DEBIAN-CVE-2010-4768 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2010-4768 · Vendor Advisory
• https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-4768 · Note
• http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807 · Note