PT-2011-3822 · Otrs · Otrs

Published 2011-07-19 · Updated 2017-08-29 · CVE-2011-2385

Positive Technologies (AI Summary)

CVSS v2.0

6.5

Medium

Base vector

AV:N/AC:L/Au:S/C:P/I:P/A:P

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) iPhoneHandle package versions 0.9.x through 0.9.6 Open Ticket Request System (OTRS) iPhoneHandle package versions 1.0.x through 1.0.2

Description The issue allows remote authenticated users to gain privileges and consequently read or modify OTRS core objects via unspecified vectors, due to the iPhoneHandle package not properly restricting use of the iPhoneHandle interface.

Recommendations For Open Ticket Request System (OTRS) iPhoneHandle package versions 0.9.x through 0.9.6, update to version 0.9.7 or later. For Open Ticket Request System (OTRS) iPhoneHandle package versions 1.0.x through 1.0.2, update to version 1.0.3 or later.

Fix

Weakness Enumeration

CWE-264

Related Identifiers

CVE-2011-2385

Affected Products

Otrs

References · 6

• http://secunia.com/advisories/45227 · Vendor Advisory
• http://otrs.org/advisory/OSA-2011-02-en · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2011-2385 · Security Note
• http://securityfocus.com/bid/48678 · Note
• http://osvdb.org/73885 · Note
• https://exchange.xforce.ibmcloud.com/vulnerabilities/68558 · Note