PT-2012-2050 · Sit! · Support Incident Tracker

Published 2012-01-29 · Updated 2012-02-02 · CVE-2011-5072

Positive Technologies (AI Summary)

CVSS v2.0

7.5

High

Base vector

AV:N/AC:L/Au:N/C:P/I:P/A:P

Name of the Vulnerable Software and Affected Versions Support Incident Tracker (aka SiT!) versions prior to 3.65

Description The issue allows remote attackers to execute arbitrary SQL commands. This can be achieved via various parameters in different PHP files, including the start parameter to "portal/kb.php", the contractid parameter to "contract add service.php", the id parameter to "edit escalation path.php", the unlock, lock, or selected parameter to "holding queue.php", the inc parameter in a report action to "report customers.php" or "report incidents by site.php", the start parameter to "search.php", or the sites parameter to "transactions.php".

Recommendations For versions prior to 3.65, update to version 3.65 or later to resolve the issue. As a temporary workaround, consider restricting access to the affected PHP files until a patch is available. Avoid using the vulnerable parameters in the affected API endpoints until the issue is resolved.

Exploit

Fix

RCE

SQL injection

Weakness Enumeration

CWE-89

Related Identifiers

CVE-2011-5072

Affected Products

Support Incident Tracker

References · 7

• 🔥 https://htbridge.ch/advisory/multiple_vulnerabilities_in_sit_support_incident_tracker.html · Exploit
• 🔥 http://securityfocus.com/archive/1/519636 · Exploit
• 🔥 https://exploit-db.com/exploits/18444 · Exploit
• https://nvd.nist.gov/vuln/detail/CVE-2011-5072 · Security Note
• http://secunia.com/advisories/46019 · Vendor Advisory
• https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2011-5072 · Note
• http://sitracker.org/wiki/ReleaseNotes365 · Note