PT-2014-6090 · Osticket · Osticket

Published 2014-07-09 · Updated 2019-12-16 · CVE-2014-4744

Positive Technologies (AI Summary)

CVSS v2.0

4.3

Medium

Base vector

AV:N/AC:M/Au:N/C:N/I:P/A:N

Name of the Vulnerable Software and Affected Versions osTicket versions prior to 1.9.2

Description The issue allows remote attackers to inject arbitrary web script or HTML, potentially leading to cross-site scripting (XSS) attacks. This can be achieved via several fields, including the Phone Number field in open.php, the Phone number field, passwd1 field, passwd2 field, or the do parameter in account.php.

Recommendations For osTicket versions prior to 1.9.2, update to version 1.9.2 or later to resolve the issue. As a temporary workaround, consider restricting user input in the mentioned fields to minimize the risk of exploitation. Avoid using the do parameter in the account.php endpoint until the issue is resolved.

Exploit

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2014-4744

Affected Products

Osticket

References · 6

• 🔥 https://netsparker.com/critical-xss-vulnerabilities-in-osticket · Exploit
• 🔥 http://securityfocus.com/bid/68500 · Exploit
• https://github.com/osTicket/osTicket-1.8/releases/tag/v1.9.2 · Patch
• https://nvd.nist.gov/vuln/detail/CVE-2014-4744 · Security Note
• https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-4744 · Note
• http://secunia.com/advisories/59539 · Note