PT-2017-12062 · Manageengine · Manageengine Servicedesk Plus

Published 2017-11-08 · Updated 2019-10-09 · CVE-2017-11511

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions ManageEngine ServiceDesk version 9.3.9328

Description The issue allows for arbitrary file downloads due to improper restrictions of the pathname used in the filepath parameter for the "download-file" URL. An unauthenticated remote attacker can exploit this to download arbitrary files.

Recommendations For ManageEngine ServiceDesk version 9.3.9328, consider restricting access to the download-file URL until a patch is available. As a temporary workaround, avoid using the filepath parameter in the download-file URL to minimize the risk of exploitation.

Fix

Information Disclosure

Path traversal

Weakness Enumeration

CWE-200

CWE-22

Related Identifiers

CVE-2017-11511

Affected Products

Manageengine Servicedesk Plus

References · 4

• https://nvd.nist.gov/vuln/detail/CVE-2017-11511 · Security Note
• https://osv.dev/vulnerability/CVE-2017-11511 · Vendor Advisory
• https://tenable.com/security/research/tra-2017-31 · Note
• http://securityfocus.com/bid/101788 · Note