PT-2017-12063 · Zoho · Manageengine Servicedesk Plus

Published 2017-11-08 · Updated 2019-10-09 · CVE-2017-11512

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions ManageEngine ServiceDesk version 9.3.9328

Description The issue allows for arbitrary file downloads due to improper restrictions of the pathname used in the name parameter for the "download-snapshot" URL. An unauthenticated remote attacker can exploit this to download arbitrary files.

Recommendations For version 9.3.9328, consider restricting access to the "download-snapshot" URL until a patch is available. As a temporary workaround, avoid using the name parameter in the download-snapshot URL to minimize the risk of exploitation.

Fix

Path traversal

Weakness Enumeration

CWE-22

Related Identifiers

CVE-2017-11512

Affected Products

Manageengine Servicedesk Plus

References · 4

• https://nvd.nist.gov/vuln/detail/CVE-2017-11512 · Security Note
• https://osv.dev/vulnerability/CVE-2017-11512 · Vendor Advisory
• https://tenable.com/security/research/tra-2017-31 · Note
• http://securityfocus.com/bid/101789 · Note