PT-2017-13596 · Otrs+1 · Otrs+1

Published 2017-09-21 · Updated 2019-10-03 · CVE-2017-14635

Positive Technologies (AI Summary)

CVSS v3.1

8.8

High

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions 3.3.x through 3.3.17 Open Ticket Request System (OTRS) versions 4.x through 4.0.24 Open Ticket Request System (OTRS) versions 5.x through 5.0.22

Description The issue allows remote authenticated users with statistics-write permissions to gain privileges via code injection.

Recommendations For versions 3.3.x through 3.3.17, update to version 3.3.18 or later. For versions 4.x through 4.0.24, update to version 4.0.25 or later. For versions 5.x through 5.0.22, update to version 5.0.23 or later.

Fix

RCE

Weakness Enumeration

CWE-20

Related Identifiers

ALT-PU-2017-2623

CVE-2017-14635

DLA-1119-1

DSA-4021-1

Affected Products

Alt Linux

Otrs

References · 10

• https://otrs.com/security-advisory-2017-04-security-update-otrs-versions · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2017-14635 · Security Note
• https://nvd.nist.gov/vuln/detail/CVE-2017-14635 · Security Note
• https://osv.dev/vulnerability/UBUNTU-CVE-2017-14635 · Vendor Advisory
• https://osv.dev/vulnerability/DSA-4021-1 · Vendor Advisory
• https://debian.org/security/2017/dsa-4021 · Vendor Advisory
• https://ubuntu.com/security/CVE-2017-14635 · Vendor Advisory
• https://osv.dev/vulnerability/DEBIAN-CVE-2017-14635 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2017-14635 · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2017-14635 · Vendor Advisory