PT-2017-14637 · Otrs+1 · Otrs+1

Bæln0Rn · Published 2017-12-08 · Updated 2021-04-22 · CVE-2017-16921

Positive Technologies (AI Summary)

CVSS v2.0

9.0

High

Base vector

AV:N/AC:L/Au:S/C:C/I:C/A:C

Name of the Vulnerable Software and Affected Versions OTRS versions 4.0.x through 4.0.26 OTRS versions 5.0.x through 5.0.24 OTRS versions 6.0.x through 6.0.1

Description The issue allows an attacker who is logged into OTRS as an agent to manipulate form parameters related to PGP and execute arbitrary shell commands with the permissions of the OTRS or web server user.

Recommendations For OTRS versions 4.0.x through 4.0.26, update to a version that fixes the issue. For OTRS versions 5.0.x through 5.0.24, update to a version that fixes the issue. For OTRS versions 6.0.x through 6.0.1, update to a version that fixes the issue.

Exploit

Fix

OS Command Injection

Weakness Enumeration

CWE-78

Related Identifiers

ALT-PU-2019-3068

ALT-PU-2019-3183

CVE-2017-16921

DLA-1212-1

DSA-4066-1

Affected Products

Alt Linux

Otrs

References · 14

• 🔥 https://exploit-db.com/exploits/43853 · Exploit
• https://osv.dev/vulnerability/DEBIAN-CVE-2017-16921 · Vendor Advisory
• https://ubuntu.com/security/CVE-2017-16921 · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2017-16921 · Vendor Advisory
• https://osv.dev/vulnerability/DSA-4066-1 · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2017-16921 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2017-16921 · Security Note
• https://otrs.com/security-advisory-2017-09-security-update-otrs-framework · Vendor Advisory
• https://debian.org/security/2017/dsa-4066 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2017-16921 · Security Note
• https://osv.dev/vulnerability/CVE-2017-16921 · Vendor Advisory
• http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html · Note
• https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html · Note
• https://bugs.otrs.org/show_bug.cgi?id=13357 · Note