PT-2017-14804 · Otrs+1 · Otrs+1

Francesco Sirocco · Published 2017-12-20 · Updated 2019-11-25 · CVE-2017-17476

Positive Technologies (AI Summary)

CVSS v3.1

8.8

High

Base vector

AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions 4.0.x through 4.0.27 Open Ticket Request System (OTRS) versions 5.0.x through 5.0.25 Open Ticket Request System (OTRS) versions 6.0.x through 6.0.2

Description The issue might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email when cookie support is disabled.

Recommendations For versions 4.0.x through 4.0.27, update to version 4.0.28 or later. For versions 5.0.x through 5.0.25, update to version 5.0.26 or later. For versions 6.0.x through 6.0.2, update to version 6.0.3 or later.

Fix

Information Disclosure

Weakness Enumeration

CWE-200

Related Identifiers

ALT-PU-2019-3068

ALT-PU-2019-3183

CVE-2017-17476

DLA-1215-1

DSA-4069-1

Affected Products

Alt Linux

Otrs

References · 14

• https://github.com/OTRS/otrs/commit/26707eaaa791648e6c7ad6aeaa27efd70e7c66eb · Patch
• https://github.com/OTRS/otrs/commit/720c73fbf53e476ca7dfdf2ae1d4d3d2aad2b953 · Patch
• https://github.com/OTRS/otrs/commit/36e3be99cfe8a9e09afa1b75fdc39f3e28f561fc · Patch
• https://osv.dev/vulnerability/DEBIAN-CVE-2017-17476 · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2017-17476 · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2017-17476 · Vendor Advisory
• https://osv.dev/vulnerability/DSA-4069-1 · Vendor Advisory
• https://ubuntu.com/security/CVE-2017-17476 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2017-17476 · Vendor Advisory
• https://debian.org/security/2017/dsa-4069 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2017-17476 · Security Note
• https://nvd.nist.gov/vuln/detail/CVE-2017-17476 · Security Note
• https://otrs.com/security-advisory-2017-10-security-update-otrs-framework · Vendor Advisory
• https://lists.debian.org/debian-lts-announce/2017/12/msg00018.html · Note