PT-2017-8586 · Zoho · Manageengine Servicedesk Plus

Published 2017-04-14 · Updated 2017-05-13 · CVE-2016-4889

Positive Technologies (AI Summary)

CVSS v3.1

8.8

High

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus versions prior to 9.0

Description The issue allows remote authenticated guest users to have an unspecified impact by leveraging failure to restrict access to unknown functions.

Recommendations For versions prior to 9.0, update to version 9.0 or later to resolve the issue.

Fix

Weakness Enumeration

CWE-264

Related Identifiers

CVE-2016-4889

Affected Products

Manageengine Servicedesk Plus

References · 6

• https://nvd.nist.gov/vuln/detail/CVE-2016-4889 · Security Note
• https://osv.dev/vulnerability/CVE-2016-4889 · Vendor Advisory
• https://manageengine.com/products/service-desk/readme-9.0.html · Note
• http://jvn.jp/en/jp/JVN89726415/index.html · Note
• http://jvndb.jvn.jp/en/contents/2016/JVNDB-2016-000170.html · Note
• http://securityfocus.com/bid/93215 · Note