PT-2017-9970 · Otrs+1 · Otrs+1

Published 2017-02-16 · Updated 2024-06-15 · CVE-2016-9139

Positive Technologies (AI Summary)

CVSS v3.1

6.1

Medium

Base vector

AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions 3.3.x through 3.3.15 Open Ticket Request System (OTRS) versions 4.0.x through 4.0.18 Open Ticket Request System (OTRS) versions 5.0.x through 5.0.13

Description A cross-site scripting (XSS) issue allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. This can lead to the execution of malicious code on the victim's browser.

Recommendations For OTRS versions 3.3.x through 3.3.15, update to version 3.3.16 or later. For OTRS versions 4.0.x through 4.0.18, update to version 4.0.19 or later. For OTRS versions 5.0.x through 5.0.13, update to version 5.0.14 or later.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

ALT-PU-2017-1562

CVE-2016-9139

DLA-787-1

OPENSUSE-SU-2024:10073-1

Affected Products

Alt Linux

Otrs

References · 25

• https://nvd.nist.gov/vuln/detail/CVE-2016-9139 · Security Note
• https://osv.dev/vulnerability/CVE-2016-9139 · Vendor Advisory
• https://osv.dev/vulnerability/DEBIAN-CVE-2016-9139 · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2016-9139 · Vendor Advisory
• https://otrs.com/security-advisory-2016-02-security-update-otrs · Vendor Advisory
• https://osv.dev/vulnerability/openSUSE-SU-2024:10073-1 · Vendor Advisory
• https://ubuntu.com/security/CVE-2016-9139 · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2016-9139 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2016-9139 · Security Note
• https://suse.com/security/cve/CVE-2014-1695 · Note
• https://suse.com/security/cve/CVE-2013-4718 · Note
• https://suse.com/security/cve/CVE-2013-4717 · Note
• https://suse.com/security/cve/CVE-2013-3551 · Note
• https://suse.com/security/cve/CVE-2013-2625 · Note
• http://openwall.com/lists/oss-security/2016/11/01/5 · Note