PT-2018-14831 · Otrs+1 · Otrs+1

Published 2018-11-11 · Updated 2018-12-12 · CVE-2018-19141

Positive Technologies (AI Summary)

CVSS v3.1

4.8

Medium

Base vector

AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions 4.0.x through 4.0.32 Open Ticket Request System (OTRS) versions 5.0.x through 5.0.30

Description The issue allows an admin to conduct a cross-site scripting (XSS) attack via a modified URL. This is due to the mishandling of user and customer preferences.

Recommendations For OTRS versions 4.0.x through 4.0.32, update to version 4.0.33 or later. For OTRS versions 5.0.x through 5.0.30, update to version 5.0.31 or later.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2018-19141

DLA-1592-1

OPENSUSE-SU-2018_4046-1

Affected Products

Otrs

Suse

References · 10

• https://osv.dev/vulnerability/DLA-1592-1 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2018-19141 · Security Note
• https://nvd.nist.gov/vuln/detail/CVE-2018-19141 · Security Note
• https://community.otrs.com/security-advisory-2018-09-security-update-for-otrs-framework · Vendor Advisory
• https://osv.dev/vulnerability/DEBIAN-CVE-2018-19141 · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2018-19141 · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2018-19141 · Vendor Advisory
• https://ubuntu.com/security/CVE-2018-19141 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2018-19141 · Vendor Advisory
• https://lists.debian.org/debian-lts-announce/2018/11/msg00028.html · Note