PT-2018-9747 · Otrs · Otrs

Published 2018-06-06 · Updated 2018-07-31 · CVE-2018-10198

Positive Technologies (AI Summary)

CVSS v3.1

4.3

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Name of the Vulnerable Software and Affected Versions: OTRS versions 6.0.x before 6.0.7

Description: An issue was discovered that allows an attacker logged into OTRS as a customer to disclose internal article information of their customer tickets using the ticket overview screen.

Recommendations: For OTRS versions 6.0.x before 6.0.7, update to version 6.0.7 or later to resolve the issue.

Fix

Information Disclosure

Weakness Enumeration

CWE-200

Related Identifiers

CVE-2018-10198

Affected Products

Otrs

References · 8

• https://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-framework · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2018-10198 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2018-10198 · Security Note
• https://osv.dev/vulnerability/CVE-2018-10198 · Vendor Advisory
• https://osv.dev/vulnerability/DEBIAN-CVE-2018-10198 · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2018-10198 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2018-10198 · Security Note
• https://ubuntu.com/security/CVE-2018-10198 · Vendor Advisory