PT-2019-11413 · Otrs+1 · Otrs+3

Published 2017-05-04 · Updated 2019-05-22 · CVE-2019-10066

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions: Open Ticket Request System (OTRS) versions 7.x through 7.0.6 Open Ticket Request System (OTRS) Community Edition versions 6.0.x through 6.0.17 OTRSAppointmentCalendar versions 5.0.x through 5.0.12

Description: An issue was discovered that allows an attacker, logged in as an agent with appropriate permissions, to create a carefully crafted calendar appointment. This can cause the execution of JavaScript in the context of OTRS.

Recommendations: For OTRS versions 7.x through 7.0.6, update to a version outside of this range to resolve the issue. For OTRS Community Edition versions 6.0.x through 6.0.17, update to a version outside of this range to resolve the issue. For OTRSAppointmentCalendar versions 5.0.x through 5.0.12, update to a version outside of this range to resolve the issue. As a temporary workaround, consider restricting the creation of calendar appointments by agents until a patch is available.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

ALT-PU-2017-1562

CVE-2019-10066

Affected Products

Alt Linux

Otrs

Otrs Community Edition

Otrsappointmentcalendar

References · 8

• https://osv.dev/vulnerability/UBUNTU-CVE-2019-10066 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2019-10066 · Security Note
• https://community.otrs.com/security-advisory-2019-06-security-update-for-otrs-framework · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2019-10066 · Security Note
• https://osv.dev/vulnerability/CVE-2019-10066 · Vendor Advisory
• https://osv.dev/vulnerability/DEBIAN-CVE-2019-10066 · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2019-10066 · Vendor Advisory
• https://ubuntu.com/security/CVE-2019-10066 · Vendor Advisory