PT-2019-14814 · Bmc · Bmc Remedy Itsm Suite Smartit+1

Published 2019-09-26 · Updated 2019-10-02 · CVE-2019-16755

Positive Technologies (AI Summary)

CVSS v3.1

9.8

Critical

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions BMC Remedy ITSM Suite DWP versions 3.x through 18.x BMC Remedy ITSM Suite SmartIT versions 1.x through 19.02

Description The issue allows remote attackers to execute remote commands on the operating system running the targeted application without prior authentication. This is due to unspecified vulnerabilities in both DWP and SmartIT components.

Recommendations For DWP versions 3.x through 18.x, update to a version that includes a fix for this issue. For SmartIT versions 1.x through 19.02, update to a version that includes a fix for this issue. As a temporary workaround, consider restricting access to the DWP and SmartIT components to minimize the risk of exploitation.

Fix

Deserialization of Untrusted Data

Weakness Enumeration

CWE-502

Related Identifiers

CVE-2019-16755

Affected Products

Bmc Remedy Itsm Suite Dwp

Bmc Remedy Itsm Suite Smartit

References · 3

• https://osv.dev/vulnerability/CVE-2019-16755 · Vendor Advisory
• https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=kA21O000000gnYQSAY&type=Solution · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2019-16755 · Security Note