PT-2019-5258 · Zoho · Zoho Manageengine Servicedesk Plus

Published 2019-02-16 · Updated 2025-11-07 · CVE-2019-8394

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus (SDP) versions prior to 10.0 build 10012

Description The issue is related to a lack of restrictions on file uploads in Zoho ManageEngine ServiceDesk Plus (SDP), allowing remote attackers to upload arbitrary files via login page customization.

Recommendations For versions prior to 10.0 build 10012, update to version 10.0 build 10012 or later to resolve the issue.

Exploit

Fix

Unrestricted File Upload

Weakness Enumeration

CWE-434

Related Identifiers

BDU:2020-02112

CVE-2019-8394

Affected Products

Zoho Manageengine Servicedesk Plus

References · 11

• 🔥 https://exploit-db.com/exploits/46413 · Exploit
• https://nvd.nist.gov/vuln/detail/CVE-2019-8394 · Security Note
• https://manageengine.com/products/service-desk/readme.html · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2019-8394 · Vendor Advisory
• https://bdu.fstec.ru/vul/2020-02112 · Security Note
• https://t.me/cveNotify/142135 · Telegram Post
• https://cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2019-8394 · Note
• http://securityfocus.com/bid/107129 · Note
• https://xakep.ru/2020/04/24/web-shells · Note
• https://cisa.gov/sites/default/files/csv/known_exploited_vulnerabilities.csv · Note
• https://t.me/cvenotify/114829 · Telegram Post