PT-2020-10461 · Zoho · Zoho Manageengine Remote Access Plus

Dominique Righetto · Published 2020-02-17 · Updated 2022-01-01 · CVE-2019-20474

Positive Technologies (AI Summary)

CVSS v3.1

4.3

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine Remote Access Plus version 10.0.447

Description An issue was discovered that suffers from an authorization issue, allowing a user with the Guest role to perform certain actions. This issue can be abused to perform network and port scan operations of the localhost or the hosts on the same network segment, also known as Server-Side Request Forgery (SSRF).

Recommendations For Zoho ManageEngine Remote Access Plus version 10.0.447, consider restricting the Guest role's access to the mail-server configuration testing service as a temporary workaround until a patch is available.

Fix

SSRF

Weakness Enumeration

CWE-918

Related Identifiers

CVE-2019-20474

Affected Products

Zoho Manageengine Remote Access Plus

References · 4

• https://osv.dev/vulnerability/CVE-2019-20474 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2019-20474 · Security Note
• https://manageengine.com/remote-desktop-management/knowledge-base/authorization-failure.html · Vendor Advisory
• https://excellium-services.com/cert-xlm-advisory/cve-2019-20474 · Note