PT-2020-13863 · Zoho · Manageengine Servicedesk Plus

Published 2020-06-12 · Updated 2020-06-17 · CVE-2020-14048

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus versions prior to 11.1 build 11115

Description The issue allows remote unauthenticated attackers to change the installation status of deployed agents.

Recommendations For versions prior to 11.1 build 11115, update to version 11.1 build 11115 or later to resolve the issue.

Fix

Missing Authentication

Weakness Enumeration

CWE-306

Related Identifiers

CVE-2020-14048

Affected Products

Manageengine Servicedesk Plus

References · 5

• https://nvd.nist.gov/vuln/detail/CVE-2020-14048 · Security Note
• https://osv.dev/vulnerability/CVE-2020-14048 · Vendor Advisory
• https://manageengine.com/products/service-desk/on-premises/readme.html · Vendor Advisory
• https://gitlab.com/eLeN3Re/CVE-2020-14048 · Note
• https://t.me/cvenotify/4327 · Telegram Post