PT-2020-15047 · Otrs+2 · Otrs+3

Matthias Terlinde · Published 2020-03-27 · Updated 2023-08-31 · CVE-2020-1770

Positive Technologies (AI Summary)

CVSS v3.1

4.3

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Name of the Vulnerable Software and Affected Versions OTRS Community Edition versions 5.0.41 and prior OTRS Community Edition versions 6.0.26 and prior OTRS versions 7.0.15 and prior

Description The issue is related to support bundle generated files that could contain sensitive information, potentially leading to unwanted disclosure.

Recommendations For OTRS Community Edition versions 5.0.41 and prior, update to a version later than 5.0.41. For OTRS Community Edition versions 6.0.26 and prior, update to a version later than 6.0.26. For OTRS versions 7.0.15 and prior, update to a version later than 7.0.15.

Fix

Information Disclosure

Weakness Enumeration

CWE-200

CWE-201

Related Identifiers

ALT-PU-2020-2649

ALT-PU-2020-2748

CVE-2020-1770

DLA-2198-1

DLA-3551-1

OPENSUSE-SU-2020:0551-1

OPENSUSE-SU-2020:1475-1

OPENSUSE-SU-2020:1509-1

OPENSUSE-SU-2020_0551-1

OPENSUSE-SU-2020_1475-1

Affected Products

Alt Linux

Otrs

Otrs Community Edition

Suse

References · 54

• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html · Vendor Advisory
• https://osv.dev/vulnerability/DEBIAN-CVE-2020-1770 · Vendor Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html · Vendor Advisory
• https://security-tracker.debian.org/tracker/CVE-2020-1770 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2020-1770 · Vendor Advisory
• https://ubuntu.com/security/CVE-2020-1770 · Vendor Advisory
• https://osv.dev/vulnerability/openSUSE-SU-2020:0551-1 · Vendor Advisory
• https://osv.dev/vulnerability/openSUSE-SU-2020:1509-1 · Vendor Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html · Vendor Advisory
• https://osv.dev/vulnerability/DLA-2198-1 · Vendor Advisory
• https://osv.dev/vulnerability/DLA-3551-1 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2020-1770 · Security Note
• https://osv.dev/vulnerability/openSUSE-SU-2020:1475-1 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2020-1770 · Security Note
• https://osv.dev/vulnerability/UBUNTU-CVE-2020-1770 · Vendor Advisory