PT-2020-15048 · Otrs+2 · Otrs+3

Christoph Wuetschne + 1 · Published 2020-03-27 · Updated 2023-08-31 · CVE-2020-1771

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions OTRS Community Edition versions 6.0.26 and prior OTRS versions 7.0.15 and prior

Description The issue allows an attacker to craft an article with a link to the customer address book containing malicious JavaScript content. When an agent opens this link, the JavaScript code is executed due to missing parameter encoding.

Recommendations For OTRS Community Edition versions 6.0.26 and prior, update to a version later than 6.0.26. For OTRS versions 7.0.15 and prior, update to a version later than 7.0.15.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

ALT-PU-2020-2649

ALT-PU-2020-2748

CVE-2020-1771

DLA-3551-1

OPENSUSE-SU-2020:0551-1

OPENSUSE-SU-2020:1475-1

OPENSUSE-SU-2020:1509-1

OPENSUSE-SU-2020_0551-1

OPENSUSE-SU-2020_1475-1

Affected Products

Alt Linux

Otrs

Otrs Community Edition

Suse

References · 52

• https://security-tracker.debian.org/tracker/CVE-2020-1771 · Vendor Advisory
• https://osv.dev/vulnerability/openSUSE-SU-2020:1509-1 · Vendor Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html · Vendor Advisory
• https://osv.dev/vulnerability/DLA-3551-1 · Vendor Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html · Vendor Advisory
• https://osv.dev/vulnerability/openSUSE-SU-2020:0551-1 · Vendor Advisory
• https://otrs.com/release-notes/otrs-security-advisory-2020-08 · Vendor Advisory
• https://osv.dev/vulnerability/openSUSE-SU-2020:1475-1 · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2020-1771 · Vendor Advisory
• http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2020-1771 · Security Note
• https://osv.dev/vulnerability/DEBIAN-CVE-2020-1771 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2020-1771 · Security Note
• https://ubuntu.com/security/CVE-2020-1771 · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2020-1771 · Vendor Advisory