PT-2020-20194 · Zoho · Zoho Manageengine Desktop Central

Kalimer0X00 · Published 2020-03-11 · Updated 2021-07-21 · CVE-2020-8540

Positive Technologies (AI Summary)

CVSS v3.1

9.8

Critical

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine Desktop Central versions prior to 07-Mar-2020 update

Description A vulnerability allows remote unauthenticated users to read arbitrary files or conduct server-side request forgery (SSRF) attacks via a crafted DTD in an XML request. This issue can be exploited to access sensitive information or forge requests to internal servers.

Recommendations For versions prior to the 07-Mar-2020 update, update to a version released after 07-Mar-2020 to resolve the issue. As a temporary workaround, consider restricting access to XML requests or disabling the XML parsing functionality until a patch is available.

Fix

SSRF

XXE

Weakness Enumeration

CWE-918

CWE-611

Related Identifiers

CVE-2020-8540

Affected Products

Zoho Manageengine Desktop Central

References · 3

• https://nvd.nist.gov/vuln/detail/CVE-2020-8540 · Security Note
• https://manageengine.com/products/desktop-central/xxe-vulnerability.html · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2020-8540 · Vendor Advisory