PT-2020-8657 · Helpdesk · Helpdesk

Published 2020-09-11 · Updated 2020-09-16 · CVE-2018-19948

Positive Technologies (AI Summary)

CVSS v3.1

6.5

Medium

Base vector

AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

Name of the Vulnerable Software and Affected Versions: Helpdesk versions prior to 3.0.3

Description: The issue is a cross-site request forgery (CSRF) vulnerability that could allow attackers to force NAS users to execute unintentional actions through a web application. This vulnerability affects earlier versions of Helpdesk.

Recommendations: For versions prior to 3.0.3, update to Helpdesk 3.0.3 or later to resolve the issue. As a temporary workaround, consider restricting access to the web application to minimize the risk of exploitation.

Fix

CSRF

Weakness Enumeration

CWE-352

Related Identifiers

CVE-2018-19948

Affected Products

Helpdesk

References · 4

• https://osv.dev/vulnerability/CVE-2018-19948 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2018-19948 · Security Note
• https://qnap.com/zh-tw/security-advisory/qsa-20-05 · Vendor Advisory
• https://t.me/cibsecurity/14613 · Telegram Post