PT-2020-9847 · Solarwinds · Solarwinds Web Help Desk

Published 2020-12-18 · Updated 2020-12-18 · CVE-2019-16957

Positive Technologies (AI Summary)

CVSS v3.1

5.4

Medium

Base vector

AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions SolarWinds Web Help Desk version 12.7.0

Description The issue allows for cross-site scripting (XSS) attacks via the First Name field of a User Account. This means an attacker can inject malicious scripts into the website, potentially stealing user data or taking control of user sessions.

Recommendations For SolarWinds Web Help Desk version 12.7.0, update to a version that fixes this issue to prevent XSS attacks. At the moment, there is no information about a newer version that contains a fix for this vulnerability. As a temporary workaround, consider restricting input for the First Name field to minimize the risk of exploitation.

Exploit

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2019-16957

Affected Products

Solarwinds Web Help Desk

References · 7

• 🔥 https://esecforte.com/cross-site-scripting-vulnerability-in-solarwinds-web-help-desk · Exploit
• https://support.solarwinds.com/SuccessCenter/s · Vendor Advisory
• https://osv.dev/vulnerability/CVE-2019-16957 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2019-16957 · Security Note
• https://solarwinds.com/free-tools/free-help-desk-software · Note
• https://t.me/cvenotify/7343 · Telegram Post
• https://t.me/cvenotify/7319 · Telegram Post