PT-2020-9849 · Solarwinds · Solarwinds Web Help Desk

Published 2020-12-21 · Updated 2021-07-21 · CVE-2019-16959

Positive Technologies (AI Summary)

CVSS v3.1

6.5

Medium

Base vector

AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Name of the Vulnerable Software and Affected Versions SolarWinds Web Help Desk version 12.7.0

Description The issue allows CSV Injection, also known as Formula Injection, via a file attached to a ticket.

Recommendations For SolarWinds Web Help Desk version 12.7.0, consider restricting the ability to attach files to tickets or validating the contents of attached files to prevent CSV Injection attacks until a patch is available.

Exploit

Fix

RCE

Weakness Enumeration

CWE-1236

Related Identifiers

CVE-2019-16959

Affected Products

Solarwinds Web Help Desk

References · 8

• 🔥 https://esecforte.com/formula-injection-vulnerability-india-in-solarwinds-web-help-desk · Exploit
• https://nvd.nist.gov/vuln/detail/CVE-2019-16959 · Security Note
• https://osv.dev/vulnerability/CVE-2019-16959 · Vendor Advisory
• https://support.solarwinds.com/SuccessCenter/s · Note
• https://t.me/cvenotify/7614 · Telegram Post
• https://t.me/cibsecurity/21120 · Telegram Post
• https://solarwinds.com/free-tools/free-help-desk-software · Note
• https://t.me/cvenotify/7470 · Telegram Post