PT-2021-10772 · Osticket · Osticket

Matthew Aberegg · Published 2021-06-28 · Updated 2021-07-01 · CVE-2020-22609

Positive Technologies (AI Summary)

CVSS v3.1

6.1

Medium

Base vector

AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions osTicket versions prior to 1.12.6

Description The issue is related to a Cross Site Scripting (XSS) vulnerability. It affects the queue-name parameter in the include/class.queue.php file. There is no information provided about the estimated number of potentially affected devices worldwide or real-world incidents where this issue was exploited.

Recommendations For versions prior to 1.12.6, update to version 1.12.6 or later to resolve the issue. As a temporary workaround, consider restricting access to the queue-name parameter in the affected include/class.queue.php file until a patch is available.

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2020-22609

Affected Products

Osticket

References · 4

• https://github.com/osTicket/osTicket/commit/6c724ea3fe352d10d457d334dc054ef81917fde1 · Patch
• https://nvd.nist.gov/vuln/detail/CVE-2020-22609 · Security Note
• https://osv.dev/vulnerability/CVE-2020-22609 · Vendor Advisory
• https://t.me/cibsecurity/25755 · Telegram Post