PT-2021-16138 · WordPress · Customer Service Software & Support Ticket System

Twseptian · Published 2021-10-18 · Updated 2021-10-21 · CVE-2021-24622

Positive Technologies (AI Summary)

CVSS v3.1

4.8

Medium

Base vector

AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Customer Service Software & Support Ticket System WordPress plugin versions prior to 5.10.4

Description The issue allows high privilege users to perform Cross-Site Scripting attacks due to the lack of sanitization or escaping of form fields before outputting them in the List, even when the unfiltered html capability is disallowed.

Recommendations For versions prior to 5.10.4, update to version 5.10.4 or later to resolve the issue. As a temporary workaround, consider restricting access to the form fields in the List to minimize the risk of exploitation.

Exploit

Fix

XSS

Weakness Enumeration

CWE-79

Related Identifiers

CVE-2021-24622

Affected Products

Customer Service Software & Support Ticket System

References · 4

• 🔥 https://wpscan.com/vulnerability/41a2c72c-7db1-473a-8844-47f6ae9d0594 · Exploit
• https://osv.dev/vulnerability/CVE-2021-24622 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2021-24622 · Security Note
• https://t.me/cibsecurity/30714 · Telegram Post