PT-2021-17711 · Servicetonic · Servicetonic Helpdesk

Published 2021-11-08 · Updated 2021-11-09 · CVE-2021-28022

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions: ServiceTonic Helpdesk software versions prior to 9.0.35937

Description: The issue allows an attacker to exfiltrate information via specially crafted HQL-compatible time-based SQL queries using blind SQL injection in the login form.

Recommendations: For versions prior to 9.0.35937, update to version 9.0.35937 or later to resolve the issue.

Exploit

Fix

SQL injection

Weakness Enumeration

CWE-89

Related Identifiers

CVE-2021-28022

Affected Products

Servicetonic Helpdesk

References · 5

• 🔥 https://srlabs.de/bites/chaining-three-zero-day-exploits-in-itsm-software-servicetonic-for-remote-code-execution · Exploit
• https://osv.dev/vulnerability/CVE-2021-28022 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2021-28022 · Security Note
• https://t.me/cibsecurity/31984 · Telegram Post
• https://servicetonic.com · Note