PT-2021-17713 · Servicetonic · Servicetonic Helpdesk

Published 2021-11-08 · Updated 2022-07-12 · CVE-2021-28024

Positive Technologies (AI Summary)

CVSS v3.1

9.8

Critical

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Name of the Vulnerable Software and Affected Versions: ServiceTonic Helpdesk software versions prior to 9.0.35937

Description: The issue allows for unauthorized system access through the login form, enabling an attacker to log in without using a password.

Recommendations: For versions prior to 9.0.35937, update to version 9.0.35937 or later to resolve the issue.

Exploit

Fix

Use of Insufficiently Random Values

Weakness Enumeration

CWE-330

Related Identifiers

CVE-2021-28024

Affected Products

Servicetonic Helpdesk

References · 5

• 🔥 https://srlabs.de/bites/chaining-three-zero-day-exploits-in-itsm-software-servicetonic-for-remote-code-execution · Exploit
• https://nvd.nist.gov/vuln/detail/CVE-2021-28024 · Security Note
• https://osv.dev/vulnerability/CVE-2021-28024 · Vendor Advisory
• https://servicetonic.com · Note
• https://t.me/cibsecurity/31981 · Telegram Post