PT-2021-19196 · Zoho · Zoho Manageengine Servicedesk Plus

Dominique Righetto · Published 2021-06-29 · Updated 2021-07-02 · CVE-2021-31160

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus MSP versions prior to 10521

Description The issue allows an attacker to access internal data.

Recommendations For versions prior to 10521, update to version 10521 or later to resolve the issue.

Fix

Related Identifiers

CVE-2021-31160

Affected Products

Zoho Manageengine Servicedesk Plus

References · 5

• https://osv.dev/vulnerability/CVE-2021-31160 · Vendor Advisory
• https://manageengine.com/products/service-desk-msp/readme.html#10521 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2021-31160 · Security Note
• https://excellium-services.com/cert-xlm-advisory/cve-2021-31160 · Note
• https://cds.thalesgroup.com/en/tcs-cert/CVE-2021-31160 · Note