PT-2021-19407 · Zoho · Zoho Manageengine Servicedesk Plus

Dominique Righetto · Published 2021-06-29 · Updated 2021-09-21 · CVE-2021-31530

Positive Technologies (AI Summary)

CVSS v3.1

7.5

High

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Name of the Vulnerable Software and Affected Versions Zoho ManageEngine ServiceDesk Plus MSP versions prior to 10522

Description The issue is related to information disclosure.

Recommendations For versions prior to 10522, update to version 10522 or later to resolve the issue.

Fix

Related Identifiers

CVE-2021-31530

Affected Products

Zoho Manageengine Servicedesk Plus

References · 5

• https://osv.dev/vulnerability/CVE-2021-31530 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2021-31530 · Security Note
• https://manageengine.com/products/service-desk-msp/readme.html#10522 · Vendor Advisory
• https://cds.thalesgroup.com/en/tcs-cert/CVE-2021-31530 · Note
• https://excellium-services.com/cve-2021-31530 · Note