PT-2021-21115 · Otrs Ag · Otrs+1

Published 2021-09-06 · Updated 2021-09-09 · CVE-2021-36095

Positive Technologies (AI Summary)

CVSS v3.1

5.3

Medium

Base vector

AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Name of the Vulnerable Software and Affected Versions: OTRS AG (OTRS) Community Edition versions 6.0.1 and later OTRS AG OTRS 7.0.x versions prior to 7.0.28

Description: A malicious attacker can discover valid user logins by exploiting the "lost password" feature.

Recommendations: For OTRS AG (OTRS) Community Edition versions 6.0.1 and later, consider disabling the "lost password" feature until a patch is available. For OTRS AG OTRS 7.0.x versions prior to 7.0.28, consider disabling the "lost password" feature until a patch is available.

Fix

Information Disclosure

Weakness Enumeration

CWE-200

CWE-640

Related Identifiers

CVE-2021-36095

Affected Products

Otrs

Otrs Community Edition

References · 8

• https://otrs.com/release-notes/otrs-security-advisory-2021-18 · Vendor Advisory
• https://nvd.nist.gov/vuln/detail/CVE-2021-36095 · Security Note
• https://osv.dev/vulnerability/CVE-2021-36095 · Vendor Advisory
• https://osv.dev/vulnerability/UBUNTU-CVE-2021-36095 · Vendor Advisory
• https://ubuntu.com/security/CVE-2021-36095 · Vendor Advisory
• https://cve.org/CVERecord?id=CVE-2021-36095 · Security Note
• https://t.me/cibsecurity/28304 · Telegram Post
• https://t.me/cvenotify/20690 · Telegram Post